Home » For Tourist » Safety rules

Your safety is our responsibility!
Maximum comfort and decent rest

hot phone

102Police

101Fire Department

103Ambulance

112Emergency

Safety rules

SAFETY RULES
Travel is a time to relax and have fun. Despite the fact that each country presents its unique security rules, some safety rules are applied not only in Kazakhstan, but all over the world.
We provide you with 7 important safety rules:

1. Study Up On Your Destination. Be aware of safety concerns as well as of local customs and etiquette, especially with regard to dress. When in doubt, opt for conservative.
2. Local language. Learn the basic phrases and sentences. Knowing the language will help you cope with the difficulties.
3. Important Documents. Passport, jewelry and other important documents are best kept in the hotel safe.
4. Scan a copy of your passport. Before you leave, scan a copy of your passport, e-mail it to yourself and take a photo of it to save on your cell phone. That way, if you need your passport while out (but it’s locked up in your hotel safe), you’ll have access to all your details. Plus, if it’s stolen, getting a replacement will be that much easier.
5. Insurance. We recommend to insure yourself when you planning a trip. You can contact the insurance company in the case of emergency medical care or round-the-clock support.
6. There are sufficient risks to collide with pickpockets and become victims of minor offenses. Be careful with people who are trying to divert your attention to steal your things. Talk to locals about neighborhoods to avoid, especially after dark.
7. Write Down Emergency telephone number
…………
SAFETY RULES IN THE MOUNTAINS
No matter how short, casual and sunny you think your trek will be, always remember these basic safety rules:
1. First-aid kit
2. Before leaving, leave a message with a friend or other responsible party regarding your route, satellites and the expected time of return. They can warn the police if you do not come as expected.
3. Always pay attention to the appropriate equipment and clothing, especially solid, high shoes with non-slip soles, as well as rain and cold protection are very important.
4. Have a trip plan that takes into consideration your own physical limitations. Maps and tour descriptions can be very helpful, but you can also draw on information from locals.
5. Use the map and compass.
6. Steer clear of animals. Don’t annoy the animals, but behave “normally” and show no fear. In advance, buy a protective cream from insects.
…………
SAFETY RULES IN THE WATER
1. Only swim at beaches that are supervised by lifeguards.
2. Even if there are life guards on duty, never leave a child unattended at a beach or pool.
3. Whenever you are on a boat wear a life jacket that is Coast Guard approved.
4. If you have been drinking any alcoholic beverages, stay out of the water. Do not operate a boat, jet ski or any other type of water craft.
5. Monitor yourself when swimming in cold water and stay close to shore. If you feel your body start to shiver or your muscles cramp up, get out of the water quickly; it doesn’t take long for hypothermia to set in.
6. Do not bathe in bad weather.